Article 1: Preamble
The present General Terms and Conditions of Sale (hereinafter "GTC") apply between the company LVLUP SAS, registered in the Trade and Companies Register of Marseille under number 837 768 563, whose head office is located at 20 rue Louis Feuillée, 13013 Marseille (hereinafter "the Seller") and any natural or legal person (hereinafter "the Customer") wishing to subscribe to the online service ContentDojo.io (hereinafter "the Service") offered by the Seller.
Article 2: Acceptance of GTC
The subscription to the Service implies the unreserved acceptance by the Customer of these GTC. The Customer acknowledges having read and accepted these GTC before validating his order.
Article 3: Characteristics of the Service
The Service consists of the provision of a software as a service (SaaS) allowing the Customer to generate keyword ideas to optimize the SEO of their content on search engines.
Article 4: Rates and Payment Terms
4.1 The prices of the Service are indicated on the Seller's website. They are expressed in euros (€) and are exclusive of tax (excl. tax), unless otherwise stated.
4.2 Payment for the Service is made online, by credit card, bank transfer or any other means of payment accepted by the Seller. The payment must be made at the time of subscription to the Service. The Seller reserves the right to suspend or interrupt access to the Service in case of default of payment.
Article 5: Duration and Termination
5.1 The Service is offered as a one-time payment.
5.2 The Seller reserves the right to terminate access to the Service in case of non-compliance with these GTC by the Customer, without notice or compensation.
Article 6: Intellectual Property
6.1 All the elements constituting the Service (software, interface, database, etc.) are protected by copyright and remain the exclusive property of the Seller.
6.2 The Customer undertakes not to reproduce, copy, modify, create derivative works, distribute, sell or exploit in any way all or part of the Service, without the prior written permission of the Seller.
Article 7: Limitation of Liability
7.1 The Seller implements the necessary means to ensure the proper functioning of the Service. However, it cannot guarantee availability and operation without interruption or error of the Service.
7.2 The Seller cannot be held responsible for any potential data losses, loss of profit, business damage, technical problems, or any other direct or indirect damage resulting from the use or inability to use the Service by the Customer.
7.3 The Seller does not guarantee the accuracy, relevance or quality of the keyword ideas generated by the Service. The Customer is solely responsible for the use of keyword ideas and their impact on their SEO and activity.
Article 8: Personal Data Protection
8.1 The Seller commits to respect the provisions related to the protection of personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and French law n° 78-17 of January 6, 1978 related to computing, files and freedoms.
8.2 The personal data collected and processed by the Seller as part of the Service are intended for the management of the business relationship between the Seller and the Customer. The Customer has a right of access, rectification, erasure, limitation, portability, and opposition to his personal data, which he can exercise by contacting the Seller.
8.3 The Seller commits to implement appropriate technical and organizational measures to ensure the security and confidentiality of the Customer's personal data.
Article 9: Complaints and Disputes
9.1 Any complaint related to the Service must be sent in writing (email or postal mail) to the Seller, who undertakes to provide a response within a period of 30 days from receipt.
9.2 In case of dispute, the Customer and the Seller will strive to find an amicable solution. If an amicable resolution cannot be reached, the dispute will be submitted to the competent courts within the jurisdiction of the Seller's head office.